Gift Voucher Terms and Conditions

The following terms and conditions apply to our gift cards:

Gift vouchers can be redeemed at The Tank Museum, for entry, in our in-house shop, or in our café and restaurant. It can also be used on our online ticketing platform for entry or a new membership.

If your gift voucher is linked to a specific ticket or membership type, it can only be used to purchase that ticket or membership type (for example, a gifted Regular Friends Membership Adult cannot be used to purchase a Regular Friends Membership Child).

Gift vouchers cannot be used on the online shop –

Gift vouchers are not valid against the purchase of more gift vouchers.

If you do not spend the entire amount on the gift vouchers the remaining balance will be updated after each purchase. The balance can be used against future purchases.

Gift vouchers can be used as part payment for a transaction with the balance being paid by another accepted method.

If any product purchased with a gift voucher is subsequently exchanged for a product of lower price or a refund, any money owing will be issued as a gift voucher.

Gift vouchers cannot be exchanged for cash.

The gift voucher is not a cheque guarantee, credit, debit or charge card.

Your gift voucher will either expire 24 months after the date of issue or 24 months from the last transaction (which ever comes later). Any remaining balance is cancelled on expiry. We reserve the right to amend terms and conditions of our gift vouchers at any time and take appropriate action, including cancellation of a card, if necessary, in return for an appropriate refund.

Nothing in these terms affect your rights at law (for instance, under the Consumer Rights Act 2015). Please see the Citizens Advice website at for more details.

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